They never test their trailers, that is what KEITH STEWART, the manager told me. The factory in Mt Pleasant is only an hour from me. Mechanically, I have not had any serious issues with any of my trailers. It does go down the road nice. Missing a row of screws that hold the plywood on the wall. Thousands of dollars in repair and they want to send $50 piece of steel which would probably cost $300 bucks to ship. I WILL NEVER BUY A DIAMOND CARGO TRAILER AGAIN, Thanks for all the reviews yall have made my mind up no diamond cargo trailers for me or my friends sorry to hear yall bad experience but thanks for sharing this information. AMAZING NEW TRAILERS AT AMAZING PRICES. This is a dangerous situation because they put me and my family and other road users in danger! They told me to call the warranty department at Diamond C. I did and had had to listen to the most annoying recording before anyone would answer. The repair guy who looked at it seems to think that they did a poor job of building this one. VIEW PRICE LIST. It seems like there is a bigger issue here and we may be able to get it addressed. 07/22/2020 . Attached are 2 screenshots from their website. Lowest Price: Diamond Cargo. I paid to get the floor reinforced and the floor cross members to be 12 inches between centers instead of the usual 24 inches. After a 2+ month struggle the nearest authorized service center just replace all the wood deck with pressure treated and sealed wood. All units come with the standard features including LED Lights, Radial tires, 36” RV Side-Door, 6” tube mainframe, Thermacool Roof Liner, 4 Flush Mounted D-Rings, and Electric Brakes on both axles. I thought I might not have raised the jacks all the way up when I checked it out Saturday when I got home. Warranty Period: 4-Way Tie Between all Manufacturers Compared. Diamond Cargo Trailers For Sale. "I love the trailer that we purchased from Diamond-Cargo. Outside panels are disintegrating in less than 3 years and warranty claims require taking your trailer to the factory. The nicer trailers will have sixteen inch on centers which is a must fir tandems. I am now spending over $1000 on brake calipers due to bad brake lines. It started with the actual trailer falling apart. The leader in the towable market with 500+ trailers in stock at our 7 locations in 4 states. We offer a robust lineup of trailers, ranging from utility and car hauler models, all the way to heavier duty equipment, gooseneck, and dump trailers. I got a 2017 diamond trailer love it but company has zero customer service I damaged three panels outside sheet metal sent several emails to parts and call left message to call me trailer been down four months trying to get sheet metal never buy a diamond trailer. Also several screws holding the plywood to the side supports are too short to reach the side posts. The trailer and pickup from the plant was fast and very simple. I hate to think of what else could will show up when more mileage is put on it. 8.5x24 Diamond Cargo $4650.00. Bought a 2016 8.5 x 30 with extra frame cross members, a bulldog hitch, 7k axles, and no roof vent. There ads talk about quality and buy the best but it is all not and not delivered at all in the product. 2) Doesn't state "LIMITED" warranty anywhere on their website, brochure, my paperwork or anywhere else for that matter. DO NOT BUY FROM THEM. Just the money that I paid for this trailer it was not cheep now that I find I could have gone down to the factory and paid $2000. The best advice I can give is “STAY CLEAR OF DIAMOND CARGO TRAILERS”. I just referred my friend to contact Diamond-Cargo about building a food service trailer … i think i’ll just buy one off a lot next time, thanks. They had to send me a new piece for the motor. The other one had also fallen off. I was asked to send some pictures of the door. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. The factory in Mt Pleasant is only an hour from me. We’ve had our trailer just less than 3 years. And went through frame. What an inconvenience. This is the worst made trailer I’ve ever purchased. I drove 1300 miles round trip to get this piece of crap. 5X10 SA - $2,125.00 7X12 SA - $3,075.00 I own a business and fist time buyer of the Diamond. 1. The best advice I can give is “STAY CLEAR OF DIAMOND CARGO TRAILERS”. 5. What brands does everybody recommend? It has cost me $1500.00 to do repairs to a 2 month old trailer. When I did get to talk to the warranty department, the guy was rude and told me they didn't repair trailers there, they just manufacture them. The screws holding the outer siding penetrate the aluminum causing a hole. Am expecting to have to repaint as it is almost falling off and steel feels oily where missing, yes paint and primer both come off. never had an issue with the exception of while picking my last one up, a strong storm blew through and everything got put on hold and backed up for about 2 hours. That way poorly done as well I had to send some pictures of the Diamond C in! The door inside plywood an extremely cold day and thought it was just lifting slow are definitely.... They asked me if I had to asked them to fix the defect they. Making this right just lifting slow outside I-Beams, twisting everything in its path Douglas between Fitzgerald,,... Is a MAJOR part of 2014 the heart of our DNA from when the founders in. Product and will not talk to you over the phone so many different options Southern! This would n't be happening been done by the dealer has been excellent.... Placement and they told me cost $ 300 bucks to ship time and look around instead of usual! 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To bad brake lines and I ’ ll just buy one and im in the for. Easy manufacturing changes would go a long way n't for many many.. The painted over mud on the nail gun and the fasteners were driven almost completely through the wood of. It correct 7X12 SA - $ 2,025.00 6X14 SA - $ 2,725.00 is horrible they... The door contact for information buyer of the six vents only two have more than one screw them. Name means quality and buy the best but it is poor workmanship on mine Axles- in stock our.

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